- Windows Live error when sending images.pdf
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- Tue Oct 04, 2016 2:00 pm
- Forum: Helpdesk F.A.Q.
- Topic: Symtom : Using Windows Live mail generates an unknown error
- Replies: 1
- Views: 10055
Re: Symtom : Using Windows Live mail generates an unknow err
This is the attachment.
- Tue Oct 04, 2016 1:58 pm
- Forum: Helpdesk F.A.Q.
- Topic: Symtom : Using Windows Live mail generates an unknown error
- Replies: 1
- Views: 10055
Symtom : Using Windows Live mail generates an unknown error
Description : When trying to send images from Mediadent using Windows Live, you can get a unknown error. Cause : Windows Live mail handles images different from previous versions Solution : To resolve this you have to send the image as an attachment. 1. In Mediadent you do the same steps as before F...
- Tue Apr 28, 2015 3:16 pm
- Forum: Helpdesk F.A.Q.
- Topic: Symptom : When using Vistascan, images are not stored
- Replies: 0
- Views: 11610
Symptom : When using Vistascan, images are not stored
Description: When using the X-Ray Acquisition FMX, images are not stored in the image library after the Vistascan acquisition dialog is closed. Cause : Check the settings in the Vistascan Setup : If the settings 'Do not put images automatically on the status' and 'only save images from status' are t...
- Mon Apr 27, 2015 8:46 am
- Forum: Helpdesk F.A.Q.
- Topic: Symptom : Imported images will not open in OneVolume viewer
- Replies: 0
- Views: 11362
Symptom : Imported images will not open in OneVolume viewer
iDixel Description : Imported images in OneVolume Viewer will not open Cause : The patient name contains special characters (é, è, ç, ....) - this is not supported in the OneVolume Viewer. Solution : Do not use these characters (change the name of the patient and remove the special character). Alter...
- Mon Apr 27, 2015 8:44 am
- Forum: Helpdesk F.A.Q.
- Topic: Symptom : Kavo or Digora Optime no reservation possible
- Replies: 0
- Views: 13495
Symptom : Kavo or Digora Optime no reservation possible
Description : it is not possible to reserve the Kavo ScanExam or Digora Optime in the task bar
Cause : the buggy version of dsd.ocx
Solution : install version 3.5.2080 of dsd.ocx
DO NOT install version 3.5.2380 (this will cause problems)
Cause : the buggy version of dsd.ocx
Solution : install version 3.5.2080 of dsd.ocx
DO NOT install version 3.5.2380 (this will cause problems)
- Mon Apr 27, 2015 8:38 am
- Forum: Helpdesk F.A.Q.
- Topic: Symptom : KodakCam 1500-1600 PC blocks after taking 3 images
- Replies: 0
- Views: 11214
Symptom : KodakCam 1500-1600 PC blocks after taking 3 images
Description : when taking 3 images one after the other, the PC blocks (blue screen)
Cause : error in Kodak driver
Solution : install latest drivers for camera 3.1.19.0
Cause : error in Kodak driver
Solution : install latest drivers for camera 3.1.19.0
- Thu Jul 26, 2012 10:59 am
- Forum: Helpdesk F.A.Q.
- Topic: Symptom: Lead Error when entering the Morita module
- Replies: 0
- Views: 17304
Symptom: Lead Error when entering the Morita module
Description : When entering the Morita acquisition module, a LEAD error is generated. Cause : Something happened during the transmission of the image and the image is corrupted. This generates the error. Solution : Go into the setup of the Morita module, choose the Maintenance tab and choose 'Clean...
- Fri Mar 12, 2010 11:07 am
- Forum: Helpdesk F.A.Q.
- Topic: Symptom: The column of the Morita 2DCP is blocked.
- Replies: 0
- Views: 18424
Symptom: The column of the Morita 2DCP is blocked.
Description:
The column of the Morita won't go up or down anymore due to a manual intervention.
Solution:
Download the document that describes the procedure to reset the unit.
The column of the Morita won't go up or down anymore due to a manual intervention.
Solution:
Download the document that describes the procedure to reset the unit.
- Thu Dec 17, 2009 3:02 pm
- Forum: Helpdesk F.A.Q.
- Topic: Symptom: The Morita is blocked and will not start anymore.
- Replies: 0
- Views: 17286
Symptom: The Morita is blocked and will not start anymore.
Description: The Morita is no longer working. Nothing happens when I start the Morita. Solution: 1. Turn the machine off 2. Reset the machine by using the red knob (Emergency switch) on the left of the machine. - Press the knob (the knob will be pressed into the machine) - Release the knob by turni...
- Thu Dec 17, 2009 2:52 pm
- Forum: Helpdesk F.A.Q.
- Topic: Symptom: I get an error C1 on my Morita!
- Replies: 0
- Views: 18193
Symptom: I get an error C1 on my Morita!
Description : An error C1 means that the connection between your PC or server is lost. Solution : This can have many causes : 1. A connection loss in the middle of an image transfer. It is possible that an update was done to your firewall software. This can happen without you knowing it. The image ...
- Thu Dec 17, 2009 2:31 pm
- Forum: Helpdesk F.A.Q.
- Topic: Symptom: Mediadent does not find my images!
- Replies: 0
- Views: 18561
Symptom: Mediadent does not find my images!
Description: There are several reasons why Mediadent does not find your images. Important to understand is that Mediadent gets the information of where the images are stored from your Patient Management System. Mediadent has to have access to the folder your images are stored. It is possible that f...