Symtom : Using Windows Live mail generates an unknown error

Frequent asked questions from clients to the helpdesk.

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annvb
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Posts: 11
Joined: Thu Dec 10, 2009 5:09 pm

Symtom : Using Windows Live mail generates an unknown error

Post by annvb » Tue Oct 04, 2016 1:58 pm

Description : When trying to send images from Mediadent using Windows Live, you can get a unknown error.

Cause : Windows Live mail handles images different from previous versions

Solution : To resolve this you have to send the image as an attachment.

1. In Mediadent you do the same steps as before File -> Export Picture Directory -> select the image(s) -> e-mail

2. Windows Live will open up a e-mail Click on the picture -> click on Format -> click on the paperclip.

A full description of the solution can be found in the attached document.

annvb
Power User
Posts: 11
Joined: Thu Dec 10, 2009 5:09 pm

Re: Symtom : Using Windows Live mail generates an unknow err

Post by annvb » Tue Oct 04, 2016 2:00 pm

Windows Live error when sending images.pdf
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This is the attachment.

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